Glossary · Income and the rent roll

Operating expense ratio

Also called OER, Expense ratio.

The operating expense ratio is total operating expenses divided by effective gross income. It is a fast sanity check on whether an expense budget is plausible for the asset type, the market and the way the property is run.

Updated August 6, 2026 · All terms

How it works

It earns its place because it is hard to fake and easy to compare. Expense budgets can be wrong line by line in ways that are laborious to catch, but a garden-style apartment property underwritten at a 28 percent expense ratio is visibly wrong in one calculation, whether or not you can immediately say which line caused it.

The ranges are conventions, not rules, and they shift with the lease structure more than with anything else. Multifamily typically runs 35 to 45 percent because the landlord carries most costs. Net-leased industrial and retail can run below 20 percent because the tenant pays the recoverable expenses directly. A gross-leased office building sits in between and depends heavily on the base year structure. Comparing across those categories tells you nothing.

The ratio is also sensitive to the denominator in a way that trips people up. Because EGI falls when vacancy rises while most expenses do not, a property that loses occupancy shows a rising expense ratio without a single expense having changed. During a lease-up the ratio can be meaningless.

Formula

Operating expense ratio = operating expenses / effective gross income
  • Use EGI, not gross potential rent, or vacancy will distort the comparison
  • State whether replacement reserves are included, because it moves the answer by one to two points
  • For net-leased property, decide whether recoverable expenses and their reimbursements are both included, and be consistent

Worked example

Checking an expense budget in one line

The 220-unit sample property, year one.

Effective gross income$4,727,800
Operating expenses$1,708,000
Expenses per unit per year$7,764
Expenses per unit including reserves$8,014
Operating expense ratio36.1%

Inside the usual multifamily band and consistent with the per-unit figure, which is the second check worth running. When the ratio and the per-unit number disagree about whether a budget is reasonable, the revenue assumption is usually what is wrong.

The common mistake

Using the ratio as a target rather than a test

Solving an expense budget backwards from a 35 percent ratio produces a model that looks right and is not attached to anything. The ratio is a diagnostic: build the budget line by line from the trailing statement with taxes, insurance and management normalised, then compute the ratio and ask whether it is plausible. If it is off, the answer is in a specific line, and finding that line is the work.

Related terms

Every figure, traced to its source

Altyst computes these in exact decimal arithmetic, not with a language model, and clicking any number shows the formula behind it.